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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155601002
Report Date: 11/17/2025
Date Signed: 12/09/2025 09:29:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Valentin Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250919134817
FACILITY NAME:DISCOVERY DEPOT CHILD CAREFACILITY NUMBER:
155601002
ADMINISTRATOR:MENDEZ, CHRISTINAFACILITY TYPE:
850
ADDRESS:1620 E TRUXTON AVETELEPHONE:
(661) 324-0984
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93305
CAPACITY:22CENSUS: 4DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Erin Wilcox.TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff intimidate and/or threaten children
INVESTIGATION FINDINGS:
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On 12/09/2025, Licensing Program Analyst (LPA) Valentin Hernandez and Licensing Program Manager (LPM) Scott Herring conducted an unannounced Complaint Inspection to deliver findings for the above-mentioned allegation. LPA Hernandez and LPM Herring met with Program Director, Erin Wilcox. LPA Hernandez discussed the above allegation and the reason for the inspection.

In regard to the allegation of Staff intimidate and/or threaten children, it was revealed that the allegation to be SUBSTANTIATED. During the investigation, LPA Hernandez interviewed the Acting Program Manager, Day Care Staff, Day Care Parents, and Day Care Children. LPA Hernandez also reviewed facility records. Based upon LPA Hernandez’s observations, documentation, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Continued on LIC 9099C
Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 57-CC-20250919134817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: DISCOVERY DEPOT CHILD CARE
FACILITY NUMBER: 155601002
VISIT DATE: 11/17/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is being cited on the attached LIC 9099D.

An exit interview was conducted with Program Director, Erin Wilcox. A copy of this report and Appeal Rights were provided. A notice of site visit was issued and must remain posted for 30 days. This report shall be made available to the public upon request.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4