<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155601002
Report Date: 11/04/2025
Date Signed: 11/04/2025 11:35:16 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2025 and conducted by Evaluator Valentin Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250910154249
FACILITY NAME:DISCOVERY DEPOT CHILD CAREFACILITY NUMBER:
155601002
ADMINISTRATOR:FERGUSON, DECONDIAFACILITY TYPE:
850
ADDRESS:1620 E TRUXTON AVETELEPHONE:
(661) 324-0984
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93305
CAPACITY:22CENSUS: 7DATE:
11/04/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Erin WilcoxTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/04/2025, Licensing Program Analyst (LPA) Valentin Hernandez conducted an unannounced Complaint Inspection to deliver findings for the above-mentioned allegation. LPA Hernandez met with Program Director, Erin Wilcox. LPA Hernandez discussed the above allegation and the reason for the inspection.

In regard to the allegation of Personal Rights, it was revealed that the allegation to be SUBSTANTIATED. During the investigation, LPA Hernandez interviewed the Complainant, Director of Programs, Acting Program Manager, Day Care Staff, and Day Care Parents. LPA Hernandez also reviewed facility records. Based upon LPA Hernandez’s observations, documentation, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Continued on LIC 9099C

Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250910154249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: DISCOVERY DEPOT CHILD CARE
FACILITY NUMBER: 155601002
VISIT DATE: 11/04/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is being cited on the attached LIC 9099D.

An exit interview was conducted with Program Director, Erin Wilcox. A copy of this report and Appeal Rights were provided. A notice of site visit was issued and must remain posted for 30 days. This report shall be made available to the public upon request.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250910154249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DISCOVERY DEPOT CHILD CARE
FACILITY NUMBER: 155601002
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/18/2025
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.
1
2
3
4
5
6
7
The Program Director will develop a refresher training on Title 22 personal rights for all staff. The Program Director will submit a copy of training agenda and a list of attendees to the Fresno Regional South office by 11/18/2025.
8
9
10
11
12
13
14
This requirement was not met as evidenced by: Based on that the facility did not treat all children with the same personal rights, favoritism by staff was displayed. This poses a potential risk to the health, safety, or personal rights of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3