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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155601011
Report Date: 08/03/2023
Date Signed: 08/03/2023 11:31:26 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2023 and conducted by Evaluator Jose Penate
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20230802123418
FACILITY NAME:BRIGHT FUTURES PRESCHOOL 2FACILITY NUMBER:
155601011
ADMINISTRATOR:OKAMOTO JESSICAFACILITY TYPE:
850
ADDRESS:3800 WIBLE RDTELEPHONE:
(661) 836-9769
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93309
CAPACITY:80CENSUS: 24DATE:
08/03/2023
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Director, Jessica OkamotoTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Staff did not adequately supervise day care child in care.
INVESTIGATION FINDINGS:
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On 08/03/2023, An unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA), Jose Penate. LPA met with Director, Jessica Okamoto. The purpose of the visit is to open and close a complaint investigation.

With the allegation of, Staff did not adequately supervise day care child in care, was investigated. LPA interviewed staff at the facility and during interview it was stated that the facility did allow a child in care to utilize the staff restroom located in the director’s office and the door being closed. Director stated that the child was yelling and screaming due to needing assistance in wiping. Director stated that she was in the same room but not in the restroom with the child in care.

Continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Duane Matsubara
LICENSING EVALUATOR NAME: Jose Penate
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20230802123418
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRIGHT FUTURES PRESCHOOL 2
FACILITY NUMBER: 155601011
VISIT DATE: 08/03/2023
NARRATIVE
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This agency has investigated the complaint with the allegation of, Staff did not adequately supervise day care child in care, and based on interview the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, deficiency cited (see LIC 9099-D).

An exit interview was conducted with Director, Jessica Okamoto.

A printed copy of this report as well as appeal rights were provided Jessica Okamoto at the conclusion of the visit.

A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Duane Matsubara
LICENSING EVALUATOR NAME: Jose Penate
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20230802123418
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRIGHT FUTURES PRESCHOOL 2
FACILITY NUMBER: 155601011
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/03/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/03/2023
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Director will ensure to not allow children in care to utilize staff restroom at any moment and will ensure to maintain visual supervision at all times.
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Based on statements provided by staff the facility violated the personal rights to child in care. This is a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Duane Matsubara
LICENSING EVALUATOR NAME: Jose Penate
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3