155601011-11-7-2023-57-CC-SFAG-D222KU-20240131162827

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 155601011
Report Date: 11/07/2023
Date Signed: 11/07/2023 02:21:31 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2023 and conducted by Evaluator Claribel Soto

PUBLIC

COMPLAINT CONTROL NUMBER: 57-CC-20231102155937

FACILITY NAME:	BRIGHT FUTURES PRESCHOOL 2		FACILITY NUMBER:	155601011
ADMINISTRATOR:	OKAMOTO JESSICA		FACILITY TYPE:	850
ADDRESS:	3800 WIBLE RD		TELEPHONE:	(661) 836-9769
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93309
CAPACITY:	80	CENSUS: 30	DATE:	11/07/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Marisa Santos and Jessica Okamoto		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff did not properly supervise day care children resulting in child being injured while in care

INVESTIGATION FINDINGS:

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On 11/7/2023, Licensing Program Analyst (LPA) Ruby Ocegueda and Claribel Soto conducted an unannounced complaint inspection at the facility. LPAs met with Assistant Director Marisa Santos and Director Jessica Okamoto. The purpose of the inspection was to open a complaint inspection and investigate the above listed allegation. A tour of the facility was conducted and census was taken.

During the course of the investigation, LPAs Soto and Ocegueda collected facility records and conducted interviews of Reporting Party (RP) and staff. LPA’s also noted observations. Today, LPA’s interviewed multiple staff and discussed an incident in which a child (child #1) was injured on a play structure on 11/2/2023 at approximately 3:30 PM. Interviews revealed that outside in the play yard during the time of the incident was staff #1 with 17 children. Staff #1 was near the swings with another child, while child #1 was on the play structure, approximately 35 ft away. Staff #2 was inside and staff #3 was walking outside after the injury had already happened. There was no staff directly near the climbing play structure and staff #1 was turned away when the injury occured as she/he was tending to another child. Staff #1 could not tell LPA's how exactly child #1 injured him/herself today. Report continued to 9099-C

Substantiated

Estimated Days of Completion: 30

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 57-CC-20231102155937

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRIGHT FUTURES PRESCHOOL 2	FACILITY NUMBER: 155601011
	VISIT DATE: 11/07/2023

NARRATIVE

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LPAs discussed the observations pertaining to the play yard in that it has multiple areas where it would be difficult for children to be adequately supervised without proper lines of vision from staff as there are multiple “blind spots”. Today, LPAs observed staff turning away from children who were on the opposite side of the play yard and other children in one corner unsupervised while playing roughly with each other and with toys.

LPA’s discussed visual supervision and the requirements to meet children’s needs for supervision while inside and outside. Director indicated that at this time there is no formal training on topics related to visual supervision or other licensing regulation requirements. Resources were provided to Director at her request.

This agency investigated the complaint allegation stated above and has determined that the complaint allegation was SUBSTANTIATED, meaning the preponderance of evidence standard has been met.

An exit interview was conducted with Center Director Jessica Okamoto.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency was cited: (see 9099-D). Appeal Rights were provided today. LIC 9213 Notice of Site Visit was provided and will be posted for 30 days.

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023

LIC9099 (FAS) - (06/04)

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Control Number 57-CC-20231102155937

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRIGHT FUTURES PRESCHOOL 2	FACILITY NUMBER: 155601011
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/07/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 11/21/2023 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.	1 2 3 4 5 6 7	Director stated that she would provide all staff training on visual supervision. LPAs provided Director with online Department resources (ccld.ca.gov) where Director could use informational videos for training on visual supervision.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: interviews. Interviews revealed that staff #1 was turned away tending to another child and was approximately 30-35 ft away from child #1 who was on the play structure when he/she obtained an injury. No staff was near the play structure supervising children.This poses a potential risk to the health, safety and personal rights risk to the children in care.	8 9 10 11 12 13 14	Director stated she would provide proof of the training (signed training agenda and signed video transcript) to the Department by POC date 11/21/2023.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023

LIC9099 (FAS) - (06/04)

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