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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155601024
Report Date: 03/11/2026
Date Signed: 03/11/2026 12:22:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2026 and conducted by Evaluator Sonja Navarrette
COMPLAINT CONTROL NUMBER: 57-CC-20260123143700
FACILITY NAME:ABC LEARNING PRESCHOOL & CHILDCARE, INC.FACILITY NUMBER:
155601024
ADMINISTRATOR:COYLE, ANALAURAFACILITY TYPE:
830
ADDRESS:12438 ROSEDALE HWYTELEPHONE:
(661) 695-6666
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93312
CAPACITY:28CENSUS: 11DATE:
03/11/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Vanessa GarciaTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Daycare child sustained unexplained injuries
Staff do not follow reporting requirements
Staff are not providing adequate supervision to children
INVESTIGATION FINDINGS:
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On 03/11/26, Licensing Program Analyst (LPA) Sonja Navarrette conducted an unannounced complaint inspection to provide findings. LPA met with Facility Representative, Vanessa Garcia who accompanied LPA during tour of facility both inside and outside. LPA explained the allegations and a census was taken. LPA interviewed witnesses, parents, reviewed sign-in/out sheets, and facility records. During the investigation, LPA reviewed records, interviewed staff, witnesses and parents who provided inconsistent statements. Although a child sustained an unexplained injury, there were inconsistent statements as to the cause of the injury. In addition, there were inconsistent statements regarding how staff were providing inadequate supervision and failing to follow reporting requirements.

The investigation revealed through interviews, LPA’s observations, and review of records, that although the above allegations may have happened or are valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Continued on LIC 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20260123143700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: ABC LEARNING PRESCHOOL & CHILDCARE, INC.
FACILITY NUMBER: 155601024
VISIT DATE: 03/11/2026
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, no deficiencies are cited during today's visit. Exit interview conducted and report was reviewed with facility representative Vanessa Garcia. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2