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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155620028
Report Date: 06/25/2025
Date Signed: 06/25/2025 10:37:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Sonja Navarrette
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250605105952
FACILITY NAME:VASQUEZ, MARIBEL & JESSICA FAMILY CHILD CAREFACILITY NUMBER:
155620028
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jessica VasquezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensees did not meet children's diapering needs
INVESTIGATION FINDINGS:
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On 06/25/2025, Licensing Program Analyst (LPA) Sonja Navarrette arrived at the facility to conduct an unannounced complaint investigation. The purpose of today’s inspection was to deliver findings regarding the above listed allegations. LPA met with Licensees Maribel and Jessica Vasquez. A tour of the facility was conducted, and a census was taken.
During the investigation, LPA completed thorough staff and child file reviews and interviews. Interviews consisted of staff and parents. Per investigation Licensees reported they conduct diaper checks at drop off and pick up times, before and after meals, before and after play time and after nap time. Licensees reported they no longer keep a diaper log to record changing times. The Licensees will speak with the parent about diaper rash and if they want cream applied, they need to provide the cream and written permission. Licensees reported they also contact parents if child’s stool has changed. During parent interviews, four out of five parents had positive experiences with their child’s diapering needs.
Cont. LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250605105952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: VASQUEZ, MARIBEL & JESSICA FAMILY CHILD CARE
FACILITY NUMBER: 155620028
VISIT DATE: 06/25/2025
NARRATIVE
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One out of the five parents reported their child developed a diaper rash twice. The parent reported there were several occasions that after picking up the child from care and riding home in the car they could smell poop; parent did not know if child’s diaper was not changed or if child pooped in the car.
This investigation revealed through interviews and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur therefore the allegations are Unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today's inspection.

An exit interview conducted with Licensee, Jessica Vasquez. A copy of this report and Appeal Rights were provided and discussed with Jessica. LIC 9213 Notice of Site Visit was provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
LIC9099 (FAS) - (06/04)
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