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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 155620767
Report Date: 10/22/2025
Date Signed: 10/22/2025 09:53:25 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2025 and conducted by Evaluator Nohemi Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250904165148
FACILITY NAME:MONDRAGON, ALEJANDRA FAMILY CHILD CAREFACILITY NUMBER:
155620767
ADMINISTRATOR:MONDRAGON, ALEJANDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 314-8115
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93307
CAPACITY:14CENSUS: 5DATE:
10/22/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Alejandra MondragonTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff left a day care child unattended in a vehicle
INVESTIGATION FINDINGS:
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On 10/22/2025, Licensing Program Analyst (LPA) Nohemi Sanchez conducted unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed allegation. LPA met with Licensee, Alejandra Mondragon who accompanied the LPA during a tour of the facility inside and outside and, and a census was taken. During the course of the investigation LPA reviewed facility records, and interviewed parents, staff, and children. Investigation revealed the following:

For the allegation Staff left a day care child unattended in a vehicle: On 09/03/2025 Licensee’s assistant (Staff 1) was transporting Child #1 to school when Staff 1 stopped at a nearby store to pick up a bag of chips for the child, leaving Chile #1 alone and unsupervised in the parked vehicle. There were inconsistencies in statements as to the duration of time Child #1 was left in the vehicle.

Continued on LIC9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250904165148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: MONDRAGON, ALEJANDRA FAMILY CHILD CARE
FACILITY NUMBER: 155620767
VISIT DATE: 10/22/2025
NARRATIVE
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Based upon licensee self-reported, Staff #1 self-admission, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.

Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, the following deficiency is being cited: (see LIC9099-D). Civil Penalty Assessed.
Licensee was provided with appeal rights.

LPA Nohemi Sanchez informed licensee Alejandra Mondragon that this report dated 10/22/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Nohemi Sanchez informed the licensee Alejandra Mondragon to provide a copy of this licensing report dated 10/22/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee.
This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250904165148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: MONDRAGON, ALEJANDRA FAMILY CHILD CARE
FACILITY NUMBER: 155620767
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/23/2025
Section Cited
CCR
102417(k)(1)
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Children shall not be left in parked vehicles.



This requirement was not met as evidenced by:
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Licensee and assistant(s) will review Supervising Children in Family Child Care website: Family Child Care Providers – California Child Care Licensing – Resources for Parents and Providers
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Licensee’s Assistant left Child #1 in a parked vehicle unattended and alone while parked in a store.

This poses a immediate risk to the health, safety, or personal rights to children in care.
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Licensee is to submit a written statement by 10/22/2025 stating that they have viewed and understand the regulation. Submit it to the LPA before closing day.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3