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13 | On 08/10/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced and conducted an initial complaint investigation. LPA was greeted by Brendan Ryan, cook and was granted entry into the facility. Licensee 1(L1) Sheryl Parmelee, Licensee 2 (L2) Anthony Barbato, and Administrator Kala Gibson was called and arrive later during visit. LPA discussed the above allegation and finding with Licensees and Administrator.
During the course of the investigation, LPA conducted interviews, reviewed records, and toured the facility. LPA observed R1 and R2 in the facility. Records reviewed R1 and R2 received notice informing residents’ rent increased.
Based on observation, interviews conducted, and records reviewed, the allegation above is UNFOUNDED, meaning they were false, could not have happened, and/or are without reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature confirms receipt of report. |