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13 | On this date 02/02/26, Licensing Program Analyst (LPA) M. Yang conducted initial complaint investigation. LPA introduce self, stated the purpose of the visit, and met with Administrator Ana Leheny. LPA discussed complaints and delivered complaint findings to Administrator.
During the course of the investigation, the department conducted interviews, records were reviewed, and the facility was toured. There is one staff member to each one on one client and one staff member to three clients. Based on interviews conducted, records reviewed, and observation, the preponderance of evidence has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of this report.
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