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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157200963
Report Date: 07/11/2023
Date Signed: 07/11/2023 01:57:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2023 and conducted by Evaluator Malia Thao
COMPLAINT CONTROL NUMBER: 24-AS-20230706085048
FACILITY NAME:KERN ADULT PROGRAM, INC.FACILITY NUMBER:
157200963
ADMINISTRATOR:NORIEGA, JOHNFACILITY TYPE:
775
ADDRESS:2900 EYE ST.TELEPHONE:
(661) 323-4700
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93301
CAPACITY:120CENSUS: 81DATE:
07/11/2023
UNANNOUNCEDTIME BEGAN:
10:42 AM
MET WITH:John Noriega, Administrator
Pam Williams, Manager		TIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Facility is in disrepair.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On 7/11/23 at 10:42 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct an initial 10-day complaint inspection. LPA explained reason for inspection and met with Manager (MAN) Pam Williams. Administrator (ADM) John Noriega arrived a short time later.

LPA made observations, reviewed records, and conducted interviews. Based on observations, record review, and interviews, there was not sufficient evidence to show the facility was in disrepair. Due to recent roofing renovation, the A/C unit for the activity room in building B was not working. LPA observed the activity room thermostat measuring at 81 degrees F. LPA observed there were no clients being serviced in the activity room. Instead clients are being designated to other classrooms where LPA observed A/C was operational and rooms were cooled. LPA observed water fountains available for client use even though the facility offers an ice and water machine. Microwaves observed operational. The above allegation is unsubstantiated. Exit interview conducted. A copy of this report was given to Administrator, whose signature confirms receipt of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Hoffmann
LICENSING EVALUATOR NAME: Malia Thao
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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