157202532-4-22-2026-24-AS-SDOE-DU2LJ2-20260513084713

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 157202532
Report Date: 04/22/2026
Date Signed: 04/22/2026 01:07:56 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2026 and conducted by Evaluator Katie Brown

PUBLIC

COMPLAINT CONTROL NUMBER: 24-AS-20260412110332

FACILITY NAME:	KERN TRANSITION HOME-RIVER GLEN		FACILITY NUMBER:	157202532
ADMINISTRATOR:	FRAZIER, BRANDY		FACILITY TYPE:	735
ADDRESS:	4409 RIVER GLEN DRIVE		TELEPHONE:	(661) 213-3800
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93308
CAPACITY:	4	CENSUS: 4	DATE:	04/22/2026
		UNANNOUNCED	TIME BEGAN:	10:55 AM
MET WITH:	Brandi Bailey		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Staff handled resident in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Katie Brown arrived unannounced to conduct the initial complaint visit. LPA met with and discussed the reason for the visit and the allegation with Interim Administrator (AD) Antwanique Walker.

During this visit, LPA toured the facility and conducted interviews. Interview and review of Incident Report submitted by facility on 4/6/26 are consistent in reporting that on 4/5/26, Resident (R1) was walking out of their room, Staff (S1) pushed R1, resulting in R1 falling onto the floor. S1 was placed on unpaid leave as of 4/5/26. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

On 4/16/2026 a Case Management Visit was conducted by this department and a citation was issued for Personal Rights Violation. A citation will not be issued today. An exit interview was conducted and a copy of this report was provided.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Katie Brown
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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