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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157203167
Report Date: 12/16/2024
Date Signed: 12/16/2024 07:40:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2024 and conducted by Evaluator Kamaldeep Kaur
COMPLAINT CONTROL NUMBER: 24-AS-20240905090455
FACILITY NAME:POSITIVE DIRECTIONS #7FACILITY NUMBER:
157203167
ADMINISTRATOR:HOBBES, ANNFACILITY TYPE:
735
ADDRESS:777 MASTTELEPHONE:
(661) 721-3525
CITY:MCFARLANDSTATE: CAZIP CODE:
93250
CAPACITY:4CENSUS: 3DATE:
12/16/2024
UNANNOUNCEDTIME BEGAN:
05:30 PM
MET WITH:Administrator Alicia Maria OrtizTIME COMPLETED:
06:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Due to neglect/lack of supervision resident has suffered multiple unwitnessed falls and was sent to the ER.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPAs) K. Kaur and L. Salazar arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Alicia Maria Ortiz and explained the purpose of the visit and reviewed the elements of the allegations. CEO Trisha A. LaGue arrived a short while later. LPA delivered the following complaint investigation findings.

The Department investigated the allegations listed above. Based on interviews and records reviewed the resident was experiencing pain, swelling/ bruising and was sent to the Hospital on 8/30/2024, 8/31/2024, 9/1/2024 due to the facilities concerns. After discharge resident was taken to Primary for an assessment.
Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Kamaldeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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