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13 | Licensing Program Analyst (LPA) Les Xiong conducted the complaint investigation via televisit due to COVID-19 and pre-cautionary measures. LPA identified himself and discussed the purpose of the call and the elements of the allegation with Administrator Maribel Brizuela.
During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Resident sustained an injury while in care is UNFOUNDED. Resident R1 has a history of having rashes and resident denies being abused by staff. This agency has investigated the complaint alleging (Resident sustained an injury while in care). We have found that the complaint was unfounded, therefore we have dismissed the complaint.
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