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13 | Licensing Program Analyst (LPA) L. Xiong called and spoke with Administrator Maribel Brizuela regarding the complaint allegation. Findings were delivered over the phone due to COVID 19 precautionary guidelines.
The Department has investigated the complaint alleging: Resident sustained pressure injuries while in care requiring hospitalization. Although R1 did sustained pressure injuries as alleged, interviews and records showed R1 was treated by the Wound Center and Around the Clock Home Care. R1’s dressings were changed daily as attested by S1 and S2. It’s unsure if the injuries were due to neglect or natural deterioration of R1’s health. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
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