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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157203336
Report Date: 09/29/2020
Date Signed: 03/12/2021 04:50:09 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2020 and conducted by Evaluator Les Xiong
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20200224091637
FACILITY NAME:GOLDEN CASTLE ASSISTED LIVINGFACILITY NUMBER:
157203336
ADMINISTRATOR:BRIZUELA, PAULA MARIBELFACILITY TYPE:
740
ADDRESS:2607 MOUNT VERNON AVENUETELEPHONE:
(661) 871-8133
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:49CENSUS: DATE:
09/29/2020
UNANNOUNCEDTIME BEGAN:
10:01 AM
MET WITH:Maribel BrizuelaTIME COMPLETED:
10:47 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident sustained pressure injuries while in care requiring hospitalization.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) L. Xiong called and spoke with Administrator Maribel Brizuela regarding the complaint allegation. Findings were delivered over the phone due to COVID 19 precautionary guidelines.
The Department has investigated the complaint alleging: Resident sustained pressure injuries while in care requiring hospitalization. Although R1 did sustained pressure injuries as alleged, interviews and records showed R1 was treated by the Wound Center and Around the Clock Home Care. R1’s dressings were changed daily as attested by S1 and S2. It’s unsure if the injuries were due to neglect or natural deterioration of R1’s health. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Les XiongTELEPHONE: (559) 410-1772
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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