157203395-9-23-2022-24-AS-SPIY-CK5L9S-20221012083401

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 157203395
Report Date: 09/23/2022
Date Signed: 09/23/2022 04:01:14 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2022 and conducted by Evaluator Darius Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 24-AS-20220920114351

FACILITY NAME:	BROOKDALE RIVERWALK		FACILITY NUMBER:	157203395
ADMINISTRATOR:	WEBSTER, REG		FACILITY TYPE:	741
ADDRESS:	350 CALLOWAY DR		TELEPHONE:	(661) 587-0221
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93312
CAPACITY:	376	CENSUS: 240	DATE:	09/23/2022
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Administrator, Reg Webster		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Staff are not providing residents with activities while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Darius Williams conducted an initial 10 day complaint visit. LPA Williams met with Administrator, Reg Webster and discussed the purpose of the visit. LPA Williams toured the facility and interviewed six residents and two staff.

LPA Williams observed a televesion in the main lobby that scrolled through activites provided and a printed out sheet with daily activites. LPA Williams observed two residents painting in the Internet Cafe.

All six residents interviewed reported they receive a monthly activities calendar and that they are aware of daily activities. The residents reported paticipating in the following activites; volleyball, cards, B-Fit (workout class), painting, Bingo, brain games, and other various activities.

*Continued on 9099-C*

Unfounded

Estimated Days of Completion: 1

SUPERVISOR'S NAME: Serigy Pidgirny	TELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Darius Williams	TELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 24-AS-20220920114351

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: BROOKDALE RIVERWALK	FACILITY NUMBER: 157203395
	VISIT DATE: 09/23/2022

NARRATIVE

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Staff 1 (S1) and Staff 2 both reported a monthly activities calendar is provided to the residents and daily activity reminders are in the elevators above the floor buttons, in the mail room, and in the lobby. S1 also stated if she notices a resident who regularly attends an activity is not present, then herself or another staff will go check on the resident.

Additionally, S1 provided documentation regarding Monthly Resident Program meetings, where the residents can discuss their likes and dislikes of activities and make suggestions.

This agency has investigated the complaint alleging, staff are not providing residents with activities while in care. We have found that the complaint was UNFOUNDED, which means the the allegation could not have happened, and/or is without reasonable basis, therefore we have dismissed the complaint.

An exit interview was conducted with the Administrator and a copy of this report was provided.

SUPERVISOR'S NAME: Serigy Pidgirny	TELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Darius Williams	TELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2022

LIC9099 (FAS) - (06/04)

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