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25 | On 07/15/24, Licensing Program Analyst (LPA) Yang arrived unannounced and attempted to conduct case management visit to follow up with incident reports that facility had reported to the department. LPA knocked on the door and rang the doorbell with no answer. LPA contacted Administrator (A1) Terrence Hardge via telephone who stated is unable to attending inspection. LPA discussed with Administrator via telephone regarding incidents.
LPA discuss two incident report that was received by the department. One report the facility reported incident where Staff 1 (S1) yelled at Client 1 (C1). An internal investigation was completed where interviews were conducted with 2 verbal clients and multiple staff confirming S1 had yelled at C1.
The second report was received, the facility reported Staff 2 (S2) had asked multiple times for Client 2 (C2) into inappropriate behavior involving S2. Facility had completed an internal investigation where interviews were conducted with C1 and C2 confirming incident did occurred.
The third report was received, the facility reported S2 reported Staff 3 (S3) threaten client 3 (C3). Facility completed an internal investigation where interviews were conducted incident did not occurred.
The information provide will be reviewed; a follow up case management will be conducted if necessary. A copy of this report will be emailed to Administrator. Signed report on file. |