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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206657
Report Date: 12/12/2022
Date Signed: 12/12/2022 12:31:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2022 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20221027081522
FACILITY NAME:NEW HORIZONS HOMES COMMUNITY CARE FAC. INC. #2FACILITY NUMBER:
157206657
ADMINISTRATOR:FRANKLIN, R. & BORDERS, S.FACILITY TYPE:
735
ADDRESS:409 SPERRY STREETTELEPHONE:
(661) 792-3831
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93307
CAPACITY:6CENSUS: 0DATE:
12/12/2022
UNANNOUNCEDTIME BEGAN:
11:55 AM
MET WITH:Dodie Franklin, Designated RepresentativeTIME COMPLETED:
12:48 PM
ALLEGATION(S):
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9
Staff is mistreating residents in care
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) L. Cabrera conducted the complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegation. No clients and staff were present at the time of the visit. Dodie Franklin, Supervisor was desginated to sign this report.

The Department has investigated the complaint alleging: Staff is mistreating residents in care. During the course of the investigation, LPA conducted interviews and reviewed records. Facility staff denied mistreating residents. There are no reported incidents from clients and Kern Regional Center currently regarding staff mistreating residents in care. Based on the interviews conducted and records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiency was observed. Apepal Rights were provided. Exit Interview conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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