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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206659
Report Date: 01/08/2025
Date Signed: 01/08/2025 12:59:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Shawna Doucette
COMPLAINT CONTROL NUMBER: 24-AS-20250107123737
FACILITY NAME:NEW HORIZONS HOMES COMMUNITY CARE FAC.INC.#4FACILITY NUMBER:
157206659
ADMINISTRATOR:WYATT, LORIFACILITY TYPE:
735
ADDRESS:2008 FAIRVIEWTELEPHONE:
(661) 833-8386
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93304
CAPACITY:6CENSUS: 6DATE:
01/08/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Administrator Joye Walker and Staff Kisha JenkinsTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff are abusive towards residents in care.
Staff did not seek medical attention for a resident in care.
Staff are smoking Marijuana in the facility.
Staff are not properly managing residents medication.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Shawna Doucette (LPA) conducted a visit to commence a complaint investigation. LPA discussed the purpose of the visit and was granted entry by Staff Sarena Jenkins. Staff contacted AdministratorJoye Walker who responded to the facility to assist with the visit.

LPA reviewed and obtained copies of C1's file and staff schedule.

Based on interviews of staff and clients, staff are not abusive towards clients in care. It is undeterminded if there was a time staff were ever abusive to clients.

Based on interviews and records review, clients are receiving medical attention. It is undetermined if there was a time facility did not seek medical attention for a client.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Shawna Doucette
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20250107123737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: NEW HORIZONS HOMES COMMUNITY CARE FAC.INC.#4
FACILITY NUMBER: 157206659
VISIT DATE: 01/08/2025
NARRATIVE
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Based on interviews of staff and clients, staff are not smoking marijuana at the facility. It is undetermined if there was a time staff smoked marijuana at the facility.

Based on interviews and records review, staff are administering residents medications. It is undetermined if there was a time a client did not receive a medication.


Based on record reviews and interviews, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report was provided.
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Shawna Doucette
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2