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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206660
Report Date: 10/28/2021
Date Signed: 10/28/2021 04:15:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2021 and conducted by Evaluator Malia Thao
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20210601100508
FACILITY NAME:NEW HORIZONS HOMES COMMUNITY CARE FAC.INC.#5FACILITY NUMBER:
157206660
ADMINISTRATOR:FRANKLIN, R. & BORDERS, S.FACILITY TYPE:
735
ADDRESS:4512 HAHN AVENUETELEPHONE:
(661) 396-1371
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93309
CAPACITY:6CENSUS: 4DATE:
10/28/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lori Wyatt, AdministratorTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulting in resident masturbating in public.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/28/21 at 09:00 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint investigation and deliver findings. LPA explained reason for inspection and was granted entry. LPA met with Administrator Lori Wyatt.

During the course of the investigation, LPA made observations, conducted interviews, and reviewed records. Based on LPA’s observations, interviews, and records reviewed, there was not sufficient evidence to show there was lack of supervision resulting in resident masturbating in public. The above allegation is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted. A copy of this report will be emailed to the Licensee with "Read receipt" to confirm receipt of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Andy Xiong
LICENSING EVALUATOR NAME: Malia Thao
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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