157206770-12-12-2022-24-AS-SPIY-CM3RES-20221213115801

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 157206770
Report Date: 12/12/2022
Date Signed: 12/12/2022 03:20:42 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/06/2022 and conducted by Evaluator Lady Cabrera

PUBLIC

COMPLAINT CONTROL NUMBER: 24-AS-20221206090724

FACILITY NAME:	POINTE AT SUMMIT HILLS, THE		FACILITY NUMBER:	157206770
ADMINISTRATOR:	BENNY FARILLAS		FACILITY TYPE:	740
ADDRESS:	4501 UPLAND POINT DRIVE		TELEPHONE:	(661) 343-3244
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93306
CAPACITY:	102	CENSUS: 55	DATE:	12/12/2022
		UNANNOUNCED	TIME BEGAN:	01:25 PM
MET WITH:	Gracie Ramirez, Interim Administrator		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Staff denied resident to have in-person visitation

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) L. Cabrera conducted the complaint investigation visit to the facility. LPA met with Gracie Ramirez, Interim Adminisitrator.

During the course of this investigation LPA reviewed facility file relevant to the complaint investigation. It was determined that the above allegation: Staff denied resident to have in-person visitation is UNFOUNDED.

Per Court Order, records reviewed and interviews, Resident’s (R1) Conservator has the power to restrict visitations if the person visiting is not following the reasonable requirements of the facility or reasonable rules imposed by the conservator. Facility followed the Conservator's visitation restrictions. This agency has investigated the complaint alleging (Staff denied resident to have in-person visitation). We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Exit interview conducted. Appeal Rights

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Sergiy Pidgirny	TELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Lady Cabrera	TELEPHONE: (559) 513-9832
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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