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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206770
Report Date: 04/21/2022
Date Signed: 04/21/2022 02:41:20 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2021 and conducted by Evaluator Shawna Doucette
COMPLAINT CONTROL NUMBER: 24-AS-20211103101239
FACILITY NAME:POINTE AT SUMMIT HILLS, THEFACILITY NUMBER:
157206770
ADMINISTRATOR:BENNY FARILLASFACILITY TYPE:
740
ADDRESS:4501 UPLAND POINT DRIVETELEPHONE:
(661) 343-3244
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:102CENSUS: 66DATE:
04/21/2022
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Adminsitrator Benny FarillasTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff denied resident to have in-person visitation
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Shawna Doucette arrived at the facility unannounced to conduct a complaint investigation and to deliver investigation findings to the facility. LPA met with and explained the purpose of the visit with Administrator Benny Farillas.

LPA interviewed the staff and reviewed records.

The Department has investigated the allegation: Staff denied resident to have in-person visitation. Based on the interviews and Records Review conducted it was found that during this time the facility had Covid positive cases. It has been determined that the Licensee did not deny resident to have in person visitation and the complaint was UNFOUNDED, therefore we have dismissed the complaint.

An exit interview and a copy of this report has been provided to the Administrator Benny Farillas .
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Shawna DoucetteTELEPHONE: (559) 580-4595
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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