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13 | Licensing Program Analysts (LPA) Shawna Doucette contacted the facility to commence a complaint investigation and deliver findings. LPA explained the purpose of the visit and met with Administrator Benny Farillas.
Although the Facility may have retaliated due to complaints filed against facility, LPA was unable to determine if the accusation occured after interviewing staff.
Although the allegations Facility is retaliating due to complaints filed against facility may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
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