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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206770
Report Date: 09/06/2022
Date Signed: 09/07/2022 01:58:23 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2022 and conducted by Evaluator Les Xiong
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20220831155532
FACILITY NAME:POINTE AT SUMMIT HILLS, THEFACILITY NUMBER:
157206770
ADMINISTRATOR:BENNY FARILLASFACILITY TYPE:
740
ADDRESS:4501 UPLAND POINT DRIVETELEPHONE:
(661) 343-3244
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:102CENSUS: DATE:
09/06/2022
UNANNOUNCEDTIME BEGAN:
01:07 PM
MET WITH:Benny FarillasTIME COMPLETED:
02:23 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yelled in the present of residents
Staff spoke inappropriately in the present of resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA, L. Xiong was at the above facility conducting a complaint investigation. I met with Administrator, Benny Farillas and informed him the purpose of the visit.

During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Staff yelled in the present of residents, and staff spoke inappropriately in the present of resident are UNFOUNDED. During a visit with R1, B was not following facility visitation protocol, so S1 asked for B to leave and reschedule the visit. During the incident, S1 did not yelled at R1, B and/or use inappropriate language. This agency has investigated the complaint alleging (Lack of supervision resulting in resident's fall). We have found that the complaint was unfounded, therefore we have dismissed the complaint.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Les XiongTELEPHONE: (559) 410-1772
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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