<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 157206892
Report Date: 04/29/2025
Date Signed: 04/30/2025 12:17:01 PM

Document Has Been Signed on 04/30/2025 12:17 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME:RHONEFACILITY NUMBER:
157206892
ADMINISTRATOR/
DIRECTOR:		CRANDELL, ROBERTFACILITY TYPE:
735
ADDRESS:7001 RHONE DRIVETELEPHONE:
(661) 396-0465
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93308
CAPACITY: 4CENSUS: 4DATE:
04/29/2025
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:32 PM
MET WITH:Marvin Killian, Staff
Dina Faye Crandell, Licensee/Administrator via telephone		TIME VISIT/
INSPECTION COMPLETED:
06:28 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
On 04/29/25, Licensing Program Analysts (LPAs) L. Salazar and M. Garza arrived to the facility unannounced to conduct the required Annual Inspection Visit. LPAs were greeted by staff, stated the purpose of the visit and were allowed entry into the facility. Administrator on record is Robert Crandell, Certificate# 601623773, Exp. 05/11/26. Dina Faye Crandell is back up administrator.

LPAs observed 1 out of 4 residents in care at the time of visit. Facility is a 4 bedroom 2 bathroom home. Flooring in the facility entry area has multiple cracks and kitchen area has dips causing an uneven surface. Cameras were observed in the common areas of the facility. Residents bedrooms were observed to have the required lighting and furnishings and were free from odor and free from any passageway obstruction / fire hazards. Facility temperature was 78 degrees F.

Bathrooms were toured and observed to have operational lights, running water, and non- slip floors. Hot water temperature tested at 99.6 degrees F in hallway bathroom. Trash can with lid and hand washing postings were observed.

Medications were observed to be locked in a cabinet located in the kitchen. A sample medication audit was conducted. Cleaning supplies were observed to be locked in the garage cabinets. LPAs toured the kitchen and observed the required 7-day supply of non-perishable food and 2- day supply of fresh perishables to be properly stored. There are no residents with Restricted Health conditions or oxygen in the facility.

Carbon monoxide and smoke detectors were tested and observed to be operational. Night lights were not observed in the hallways. Fire Extinguisher was observed with a service date of 01/05/25. First aid kit was observed and contained all required items.

The exterior tour of back yard was conducted and found to be free from debris. A covered outdoor seating area was observed for residents in care, one chair was observed for seating. The double gate located outside was observed locked with a dead bolt and drop pins. Double gate is listed on the posted facility sketch as an emergency exit. License has a fire clearance approved for delayed egress for front door, sliding door, garage door. A secondary gate (not listed as a fire exit on the sketch) was observed to be unlocked.

(Continued from 809-C)
NAME OF LICENSING PROGRAM MANAGER: Melinda Hoffmann
NAME OF LICENSING PROGRAM ANALYST: Lisa Salazar
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 4
California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: RHONE
FACILITY NUMBER: 157206892
VISIT DATE: 04/29/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
(Continued from 809)

Residents’ files were reviewed and observed to have update emergency contacts, Admission agreement, and current physician reports. P&I records were observed with ledgers and receipts. A sample of staff files were also reviewed. Staff files were observed to have current First Aid/CPR.

Quarterly Emergency Disaster Drill logs were observed to be for fire and on the AM shift only. LPAs observed emergency numbers posted in the formal dining area by the entrance of the facility. The LIC 610D (Emergency Disaster plan) was observed to be incomplete. No plan was observed for the facility to be self-reliant for a period of not less than 72 hours immediately following any emergency or disaster, and supplies were not available on site to provide alternative resources during an outage.

Per California Code of Regulations, Title 22, Division 6, deficiencies are being cited on the attached 809-D. If not corrected, the violations will have a direct and immediate risk to the health, safety, or personal rights of clients in care.

An exit interview was conducted with Licensee via telephone. A copy of this report and appeal rights were discussed and provided via email. A plan of correction was developed by licensee and reviewed with LPAs.

The following documents were requested during the visit : LIC 308, LIC 9020, LIC 400, LIC 402, LIC 500, updated surety bond. An exit interview was conducted with Administrator. A copy of this report was discussed and provided via email.
NAME OF LICENSING PROGRAM MANAGER: Melinda Hoffmann
NAME OF LICENSING PROGRAM ANALYST: Lisa Salazar
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC809 (FAS) - (06/04)
Page: 3 of 4
Document Has Been Signed on 04/30/2025 12:17 PM - It Cannot Be Edited


Created By: Lisa Salazar On 04/30/2025 at 09:42 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: RHONE
FACILITY NUMBER: 157206892

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/29/2025

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
80020(a)

(a) All facilities shall secure and maintain a fire clearance approved by the city or county fire department, the district providing fire protection services, or the State Fire Marshal.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on LPA observation, the licensee did not comply with the section cited above as evidenced by the double gate located outside was observed locked with a dead bolt and drop pins. Double gate is listed on the posted facility sketch as an emergency exit. License has a fire clearance approved for delayed egress for front door, sliding door, garage door. This poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 04/30/2025
Plan of Correction
1
2
3
4

Staff unlocked deadbolt to double side gate, allowing the gate to be opened in case of an emergency. **POC Cleared**
Type A
Section Cited
HSC
1565(a)(2)
(a) A facility shall have an emergency and disaster plan that shall include, but not be limited to, all of the following: (2) Plans for the facility to be self-reliant for a period of not less than 72 hours immediately following any emergency or disaster, including, but not limited to, a short-term or long-term power failure. If the facility plans to shelter in place and one or more utilities, including water, sewer, gas, or electricity, is not available, the facility shall have a plan and supplies available to provide alternative resources during an outage.



This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on LPAs observation and record review, the licensee did not comply with the section cited above in The LIC 610D (Emergency Disaster plan) was observed to be incomplete. No plan was observed for the facility to be self-reliant for a period of not less than 72 hours immediately following any emergency or disaster, and supplies were not available onsite to provide alternative resources during an outage.

which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 04/30/2025
Plan of Correction
1
2
3
4
LIcensee will submit a plan in writing on how the requirements will be met.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Melinda Hoffmann
NAME OF LICENSING PROGRAM MANAGER:
Lisa Salazar
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 04/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 04/29/2025


LIC809 (FAS) - (06/04)
Page: 4 of 4