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13 | Licensing Program Analyst (LPA) K. Kaur and Licensing Program Manager S. Moua conducted an initial complaint inspection to open the complaint. LPA and LPM met with Administrator Ramona. Findings were delivered.
The Department has interviewed staff and residents, toured the facility, and reviewed records. Based on observation, the above allegations are Unfounded. Ice machine was observed and there were no signs of mold. Ice machine is deep clean every other day. Water is filtered and was checked and there were no residues observed.
Exit Interview was conducted.
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