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13 | Licensing Program Analyst (LPA) Darius Williams conducted an unannounced follow up visit. LPA Williams met with staff, discussed the purpose of the visit, and conducted a tour of the facility by himself. The Administrator, Ramona Eloco arrived at a later time.
LPA Williams observed residents eating breakfast in the dining room and a total of four staff conducting various tasks in the hallways.
LPA Williams met Resident 1 (R1) in their bedroom. R1 reported it has taken staff up to 30 minutes to respond for assistance. LPA Williams sat in the bathroom and pulled the chord,(notifies staff assistance is required) and started a timer on LPA Williams watch at approximately 7:45 a.m. According to LPA Williams watch, it took approximately 7 minutes for a staff to respond and assist R1.
*Continued on LIC 9099C* |