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13 | Licensing Program Analysts (LPA) Shawna Doucette arrived at the facility unannounced to conduct a complaint investigation. LPA met with Administrator Ramona Eleco. LPA's disclosed the purpose of the inspection and was granted entry into the facility by the Administrator.
LPA reviewed records and interviewed Administrator. LPA interviewed the pest control technician. LPA obtained copies of faclities pest control records.
Based on interviews and records review, facility has a pest control service that is servicing monthly.
This agency has investigated the complaint alleging, Facility staff abandoned resident at the hospital. Based on interviews and records review, We have found that the complaint was UNFOUNDED, which means the the allegation could not have happened, and/or is without reasonable basis, therefore we have dismissed the complaint.
A copy of this report was provided. |