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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157209103
Report Date: 06/24/2021
Date Signed: 06/24/2021 03:53:12 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2021 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20210430084237
FACILITY NAME:AAA RESIDENTIAL ELDERLY RETREATFACILITY NUMBER:
157209103
ADMINISTRATOR:TAYLOR, SHEILAFACILITY TYPE:
740
ADDRESS:4313 MONITOR STREETTELEPHONE:
(661) 213-6798
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93307
CAPACITY:6CENSUS: 5DATE:
06/24/2021
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Sheila Taylor, LicenseeTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Resident has unexplained bruises
Staff is clothing the resident with double diapers.
Staff did not give the resident their pain medication
Staff refused to take resident to their medical appointment
Resident left in soiled diapers for an extended period of time
Responsible party was not notified of resident's change in condition
Staff did not provide food to resident for a long period of time
Resident has unexplained weight loss



INVESTIGATION FINDINGS:
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The Department interviewed staff and reviewed records. Facility staff denied all the above allegations. Records were reviewed and observation took place. Records reviewed found that texts supported that facility communicated with resident’s responsible party, medications were given, resident did not lose weight, and was given meals accordingly. Interviews and records reviewed also found that facility did not refuse to take resident to his medical appointments, did not clothe him in double diapers, or left him in soiled diapers. Resident’s care is charted daily. The allegations are Unfounded. Exit interview conducted.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Lady CabreraTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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