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25 | Licensing Program Manager (LPM) S. Moua and Licensing Program Analyst (LPA) K. Kaur conducted a joint inspection to the facility on this date. The purpose of the inspection was to conduct an Informal Meeting with the Licensee regarding the number of complaints that the facility has received since licensed on 5/18/2021.
LPM and LPA met with Licensee Representative, one of the managing partners of the LLC - Anthony Barbato.
LPM discussed that since licensed, the facility has received 11 complaints. Discussion took place regarding the following areas:
1. Proper assessment of potential residents
2. Age acceptance and retention and compatibility of residents
3. Hospice Care Waiver and Hospice residents with Total Care
4. Staffing
5. Facility's protocols/procedures on un-witness falls
LPM discussed what may be the ramifications if the facility is non-compliant. LPM discussed that the Department and the facility's LPA is available to assist with questions and concerns, that ultimately, the goal is the health and safety of the residents.
Exit Interview was conducted. No deficiencies were issued. |