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13 | On October 24, 2024, Licensing Program Analyst (LPA) Rachel Bruce arrived at Redwood Senior Living Bakersfield for the purpose of delivering findings on the above allegations.
During the course of this investigation LPA L. Padgett began by reviewing facility files relevant to the complaint investigation and interviewing both staff and residents. The file was transferred to LPA Bruce in October, 2024 and LPA Bruce reviewed the acquired documentation, toured the facility and conducted one staff interview.
Based on the investigation in total, it has been determined that the above allegations are UNFOUNDED. 1) Staff do not provide adquate food service is referring to residents who signed up for the food bank senior box to be delivered. Investigation revealed this was totally optional and was in addition to the food already provided. 2) Staff do not prevent residents from fighting. Interviews revealed that Residents can and sometimes do exhibit behavior that requires intervention which staff does appropriately. 3) Staff behavior poses a risk to the residents was referencing an inquiry from one resident about another resident's money. Staff that handles Resident financial matters replied that the resident would have to wait for the money to be available. There is a system in place to deliver and account for money per regulation. |