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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157209256
Report Date: 07/17/2025
Date Signed: 07/17/2025 02:02:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Sarah Hurt
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250514164938
FACILITY NAME:VERNON GARDENS RESIDENTIAL CARE CENTERFACILITY NUMBER:
157209256
ADMINISTRATOR:CUDAL, NANCYFACILITY TYPE:
735
ADDRESS:2603 MOUNT VERNON AVENUETELEPHONE:
(661) 374-8969
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:54CENSUS: 51DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Administrator, Nancy CudalTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not prevent resident from engaging in self -harming behaviors while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPA) Sarah Hurt and Shawna Doucette conducted an unannounced facility visit to deliver findings on the allegations listed above. LPA met with facility Administrator, Nancy Cudal, and explained the purpose of today's visit.

Regarding the allegation Staff do not prevent resident from engaging in self -harming behaviors while in care. LPA's observed Resident 1 on two seperate visits to the facility on 05/21/2025, and 07/17/2025. During the visit on 05/21/2025 Resident 1 was clothed, and appeared to be clean. Resident 1 stated during an interview on 05/21/2025 that they are doing well at the facility and they like living here. Resident 1 was in the dining area on 07/17/2025 and they stated they are doing well at the facility and had just finished eating lunch which included sandwich, salad, and watermelon. On 07/17/2025 Resident 1 appeared to be well dressed including shoes. LPA's observed Resident 1's room to be tidy with required furnishings and bedding made nicely. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited today Per title 22 Regulations.

Exit interview conducted with facility Administrator, Nancy Cudal, and copy of report provided
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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