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25 | Licensing Program Analyst (LPA) Shawna Doucette arrived at the facility unannounced for a complaint investigation. During the course of the investigation, it was found the facility has pests. LPA conducted a case management to address the issue of pests. LPA met with Administrator Ria Loria and Staff Nancy Cudal.
LPA interviewed Staff and Residents. LPA reviewed pest control service records which show the facility was last serviced on 09/15/23 specifically for beds bugs. Facility is following pest control recommendations.
No deficiencies observed.
An exit interview was conducted with Administrator. |