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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157209268
Report Date: 05/28/2026
Date Signed: 05/28/2026 02:18:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2026 and conducted by Evaluator Mai Yang
COMPLAINT CONTROL NUMBER: 24-AS-20260425212355
FACILITY NAME:PRECIOUS LIFE RESIDENCES, LLCFACILITY NUMBER:
157209268
ADMINISTRATOR:BLANZA, SUSANFACILITY TYPE:
740
ADDRESS:10414 BICHESTER COURTTELEPHONE:
(661) 472-9253
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:6CENSUS: 6DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Licensee/Administrator Susan Blanza TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff financially abused resident.
Staff did not ensure that resident vision care needs are met.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/28/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Licensee/ Administrator Susan Blanza.

During the course of the investigation, the Department conducted interviews, obtained copies of records, and toured the facility. R1 confirmed R1 have prescribed glasses and refused to wear the prescribed glasses. R1 confirms the facility has no involvement in R1’s finances and not alleging the facility of financial abuse. Therefore, based on interviews conducted, the preponderance of evidence standard has not been met. The above allegations are found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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