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13 | On 05/28/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial complaint investigation. LPA met with Licensee/Administrator Susan Blanza and stated the purpose of the visit. LPA discuss complaint findings with Licensee.
During the course of the investigation, interviews were conducted with staff and residents. The facility was toured inside and outside. The facility was observed to be at a comfortable temperature, clean, in good repair, and with no passageway obstructions or fire hazards observed inside or outside. The staff were able to communicate with the department and residents with needs and provided requested information.
Therefore, based on interviews conducted and observation, the preponderance of evidence standard has not been met. The above allegations are found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Licensee.
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