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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157209377
Report Date: 05/28/2025
Date Signed: 05/28/2025 11:12:01 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Mai Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250522110556
FACILITY NAME:BURLINGTON, THEFACILITY NUMBER:
157209377
ADMINISTRATOR:BELL, ASHLEYFACILITY TYPE:
740
ADDRESS:13 SYCAMORE DRTELEPHONE:
(760) 376-1365
CITY:WOFFORD HEIGHTSSTATE: CAZIP CODE:
93285
CAPACITY:22CENSUS: 20DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Licensee Anthony Barbato via telephone, Administrator Ashley Bell, Regional Director Steven Cruz TIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff unlawfully evicted a resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/28/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint visit and deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with Administrator Ashley Bell. Regional Director Steven Cruz later during visit. Licensee Anthony Barbato was called via telephone.

During the course of the investigation, the Department conducted interviews, records were reviewed and toured the facility. R1 was admitted to the facility on 05/19/25 and was observed at the facility.

Based on interviews conducted and observation, the above allegation is UNFOUNDED, meaning they were false, could not have happened, and/or are without reasonable basis. We have therefore dismissed the complaint. Exit interview conducted. A copy of this report was provided to Administrator.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Mai Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250522110556

FACILITY NAME:BURLINGTON, THEFACILITY NUMBER:
157209377
ADMINISTRATOR:BELL, ASHLEYFACILITY TYPE:
740
ADDRESS:13 SYCAMORE DRTELEPHONE:
(760) 376-1365
CITY:WOFFORD HEIGHTSSTATE: CAZIP CODE:
93285
CAPACITY:22CENSUS: 20DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Licensee Anthony Barbato via telephone, Administrator Ashley Bell, Regional Director Steven Cruz TIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not meeting the needs of a resident while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/28/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint visit and deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with Administrator Ashley Bell. Regional Director Steven Cruz later during visit. Licensee Anthony Barbato was called via telephone.

During the course of the investigation, the Department conducted interviews, records were reviewed, toured the facility. Staff are trained on two persons assist and Hoyer Lift.

Based on interview conducted and records reviewed, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Administrator.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2