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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157700029
Report Date: 11/16/2023
Date Signed: 02/16/2024 10:51:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Barbara Beneroso
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230822142626
FACILITY NAME:RENNIE FAMILY CHILD CAREFACILITY NUMBER:
157700029
ADMINISTRATOR:RENNIE, DEANNEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 821-9794
CITY:TEHACHAPISTATE: CAZIP CODE:
93561
CAPACITY:14CENSUS: 4DATE:
11/16/2023
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Deanne RennieTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Personal Rights: Child was allegedly inappropriately disciplined while in care.
Personal Rights: children were sitting on the stacked chairs.
INVESTIGATION FINDINGS:
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This is an amendmended report from 11/16/2023. On 11/16/2023, Licensing Program Analyst (LPA) Beneroso and OA Briseno conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with licensee, Rennie and toured the facility. Upon arrival LPA observed 4 children and Licensee proving care and supervision. During the course of the investigation, LPA conducted interviews with parents, children, and licensee. LPA gathered relevant information related to the complaint. The evidence gathered revealed the following: Allegation One: Based on the interviews and LPA’s observations, there was not enough evidence to corroborate that a child was inappropriately disciplined. Allegation #2: From observation and interviews conducted, it was concluded that licensee does not use stacked chairs for children to sit in. Based on information obtained, observations, interviews conducted, relevant information received, this allegation is deemed UNSUBSTANTIATED. Both allegations for personal rights have been deemed Unsubstantiated meaning that there is not a preponderance of evidence to prove or disprove that the alleged allegations occurred. Exit Interview was conducted and A copy of this report, Notice of Site visit, and Appeal Rights were discussed and left with licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Hendrix
LICENSING EVALUATOR NAME: Scott Herring
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Barbara Beneroso
COMPLAINT CONTROL NUMBER: 12-CC-20230822142626

FACILITY NAME:RENNIE FAMILY CHILD CAREFACILITY NUMBER:
157700029
ADMINISTRATOR:RENNIE, DEANNEFACILITY TYPE:
810
ADDRESS:23311 LARKSPUR AVETELEPHONE:
(661) 821-9794
CITY:TEHACHAPISTATE: CAZIP CODE:
93561
CAPACITY:14CENSUS: 4DATE:
11/16/2023
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Deanne RennieTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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9
Personal Rights: Licensee is using an unsafe room for nap time for day care children
INVESTIGATION FINDINGS:
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On 11/16/2023, Licensing Program Analyst (LPA) Beneroso and OA Briseno conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with licensee, Rennie and toured the facility. Upon arrival LPA observed 4 children and Licensee proving care and supervision.
During the course of the investigation, LPA conducted interviews with parents, children, and licensee. LPA gathered relevant information related to the complaint. The evidence gathered revealed the following:

Allegation One: Based on LPA’s observations and interview, it was determined the facility is using a room that is primarily used for storage as a space for an infant to nap in a playpen. There were no infants sleeping in the room at the time of inspection, however, licensee disclosed the room being used for infants to nap in. There is a potential for shoes to fall off the racks since they are not properly secured. This represents a potential health and safety risk for children in care.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 12-CC-20230822142626
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: RENNIE FAMILY CHILD CARE
FACILITY NUMBER: 157700029
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/16/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
11/16/2023
Section Cited
CCR
102423(a)(2)
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102423(a)(2) Personal Rights. Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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LIcensee agrees to stop using shoe storage room for children to nap in.
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To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirement was not met as evidenced by:
Based on observation, interviews, the facility is using a room tht is primarily used for storage as a space for an infant to nap in a playpen. There are multiple shoes on racks in the same room creating a potential hazard. If not properly secured, these shoes could fall and potentially cause an injury to a child. This is a type B citation which has a potential health and safety risk to the children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 12-CC-20230822142626
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: RENNIE FAMILY CHILD CARE
FACILITY NUMBER: 157700029
VISIT DATE: 11/16/2023
NARRATIVE
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Based on information obtained, observations, interviews conducted and relevant information received, this allegation is deemed SUBSTANTIATED. The facility was cited one Type B Citation in accordance to Title 22 of the California Code of Regulations and/or Health & Safety codes. (See LIC 9099-D for cited deficiency). A substantiated finding means that the allegation is valid because the preponderance of the evidence standard has been met.

Exit Interview was conducted and A copy of this report, Notice of Site visit, and Appeal Rights were discussed and left with licensee Rennie at the facility.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4