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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157750003
Report Date: 08/01/2025
Date Signed: 10/10/2025 01:54:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Crystal Ali
COMPLAINT CONTROL NUMBER: 12-CC-20250514124227
FACILITY NAME:HERITAGE MONTESSORI SCHOOLFACILITY NUMBER:
157750003
ADMINISTRATOR:DENISE CAMPOSFACILITY TYPE:
850
ADDRESS:934 HERITAGE DRIVETELEPHONE:
(760) 446-7459
CITY:RIDGECRESTSTATE: CAZIP CODE:
93555
CAPACITY:90CENSUS: 21DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
10:43 AM
MET WITH:Maricela Leon, Site SupervisorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Allegation #1-Personal Rights-Staff hit child.
INVESTIGATION FINDINGS:
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Report is being amended to dismiss the deficiency.

On October 10, 2025, Licensing Program Analyst (LPA), Crystal Ali conducted an unannounced complaint findings inspection to Heritage Montessori School. LPA met with Site Supervisor who granted access. The purpose of the inspection was to conclude complaint investigation outcome. During visit LPA was able to present findings from complaint investigation (5/14/25) regarding the above allegation. LPA discussed the allegation details with Site Supervisor. LPA observed 29 children and 7 staff providing care and supervision in the facility.
Based on the interviews and documentation there was not enough evident to provide the allegation occured. The investigation revealed inconsistent statements with allegations #1 that the staff hit child.
Therefore, the allegation is to be found unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid their is not a perponderance of evidence to prove that the alleged allegation occurred. No deficiceny cited. An exit interview was conducted, the report was read, and a copy of this report was left with the Licensee with notice of the site visit and appeal rights. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claretta Yates
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20250514124227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: HERITAGE MONTESSORI SCHOOL
FACILITY NUMBER: 157750003
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
08/01/2025
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule...but not limited to: interference with..functions of daily living.
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Director informed LPA during interview that S1 is no longer employed with facility.
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This requirement was not met as evidence by:
Based on observation, interviews and record reviews C1's personal rights were violated by S1, which poses an immediate risk to the health safety and personal rights of the clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claretta Yates
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3