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25 | On 7/27/2023 Licensing Program Analyst (LPA) M. Garza arrived at facility to complete an unannounced case management visit. LPA met with Administrator, Erin Alvidrez, introduced self and was permitted entry into the facility. LPA completed a health and safety check on residents in care. LPA observed residents in common areas and in rooms.
During a previous complaint visit made on 3/6/2023, an interview was completed with Administrator. Upon touring facility, it was observed that one of the thermostats reviewed was observed to be at a higher temperature than the rest. (78 degrees F). The resident that resided in this room was overheard stating “it was hot” and "I can not open the window can I" to which Administrator responded "no". When asked why R1 was not able to change the thermostat to make their room more comfortable, the Administrator stated it was because it would change the temperatures in other rooms ran off that thermostat. When asked why R1 could not open their window, Administrator stated it was due to it changing the reading of the thermostat located in their room. This violates the personal rights of the residents in care.
Deficiency cited on 809D per Title 22. An exit interview was completed with Administrator, Erin Alvidrez. A copy of this report and appeal rights given.
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