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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163808727
Report Date: NO Visit Data Available
Date Signed: 03/15/2022 12:25:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
and conducted by Evaluator Kathy Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220126110940
FACILITY NAME:MANITAS DE AMOR PS & CHILDCARE, INC.FACILITY NUMBER:
163808727
ADMINISTRATOR:MARTINEZ, VICTORIA A.FACILITY TYPE:
850
ADDRESS:11303 HANFORD-ARMONA ROADTELEPHONE:
(559) 582-1375
CITY:HANFORDSTATE: CAZIP CODE:
93230
CAPACITY:45CENSUS: 21DATE:
UNANNOUNCEDTIME BEGAN:
MET WITH:Victoria MartinezTIME COMPLETED:
ALLEGATION(S):
1
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9
Covid-19 safety protocols are not being followed.
INVESTIGATION FINDINGS:
1
2
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5
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7
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9
10
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12
13
On 3/15/22, Licensing Program Analyst (LPA) Kathy Pacheco conducted an unannounced follow up complaint inspection at the facility and met with Administrator, Victoria Martinez. The purpose of the inspection was to deliver the findings for the above complaint allegation.

During the course of the investigation, LPA Pacheco conducted interviews with staff and parents of enrolled children. The interviews revealed inconsistencies in the above allegation. Although the allegtion may have happened or may be valid, there is not a preponderance of the evidence to prove Covid-19 safety protocols are not being followed at the facility; therefore, the allegation is unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, no deficiency was cited today.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Administrator Victoria Martinez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Kathy Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE:
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE:
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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