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13 | A complaint investigation was made by Licensing Program Analyst (LPA), Sebastian Phouthavong. LPA previously conducted an inspection on 10/06/2025 to initiate the investigation and met with Area Director, Patricia Ryan (AD) to discuss the allegations, conduct interviews, and to make observations. However, the facility was temporarily closed during the visit. It was alleged a Child sustained unexplained bruises while in care.
During the course of the investigation, LPA conducted interviews with Area Director (AD), one staff (S4), five adult (A2 – A6) and attempted three additional adult interviews from 10/06/2025 to 12/23/2025. AD denied the allegation. AD stated that they never received any notification of injuries from staff. However, AD stated that they were later notified by a daycare parent that their child had sustained bruises on their body, and AD was unsure whether the bruises occurred while the child was at the facility. Interview from Staff (S4) also stated to have never heard of any incidents in which a child was injured. In addition, AD and S4 stated that staff are to notify parents of any incidents involving their children.
(Continued on LIC9099-C) |