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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 173009857
Report Date: 07/09/2021
Date Signed: 07/09/2021 09:17:16 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2021 and conducted by Evaluator Kevin O'Connell
COMPLAINT CONTROL NUMBER: 01-CC-20210317101650
FACILITY NAME:BROWN, CARRIE FCCHFACILITY NUMBER:
173009857
ADMINISTRATOR:BROWN, CARRIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 245-9154
CITY:CLEARLAKESTATE: CAZIP CODE:
95422
CAPACITY:14CENSUS: 0DATE:
07/09/2021
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Carrie Brown, LicenseeTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Day-care children are unsupervised.
Marijuana is being smoked in the home.
Inappropriate comments are made in the presence of day-care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kevin O’Connell, conducted a subsequent complaint inspection on 7/9/2021 at 08:50am for the purpose of delivering the findings regarding the above allegations. LPA previously met with the Licensee (L) on 3/26/2021 via a tele-inspection due to the COVID-19 pandemic to discuss the above allegations, initiate the investigation, and obtain facility rosters of children and staff. It was alleged that daycare children are unsupervised, specifically during pick up; marijuana is being smoked in the home, specifically affecting Licensee’s ability to care for the children; and L made inappropriate comments in the presence of day-care children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Kevin O'Connell
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20210317101650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA
FACILITY NAME: BROWN, CARRIE FCCH
FACILITY NUMBER: 173009857
VISIT DATE: 07/09/2021
NARRATIVE
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L denied the allegation on 3/26/21 at 03:40 pm stating that the allegations are absolutely untrue, claiming this complaint was filed due to a personal issue unrelated to the facility.

Through the course of the investigation, starting from 03/25/21 through 06/30/21, LPA interviewed Licensee, four adults, eight parents, and attempted to interview three children. Some children were not verbal, too young to interview, not available, or did not qualify to be interviewed. Regarding children being unsupervised, children and parents statements could not corroborate the allegation. C2, C3 stated there was always an adult with them. One adult (A1) stated that L would have the children play outside in the backyard unattended while her staff would clean inside (or when L was unavailable) but there was always staff around. There was no evidence to confirm that children’s care needs were not met due to a lack of supervision.

Regarding marijuana being smoked in the home, two adults (A1, A3) and one child (C3) did report observing L smoking marijuana in a separate shed located near the home but did not observe L smoking in the home. Other statements provided by two adults, three children and eight parents did not report any corroborating evidence of L smoking marijuana in the home, of L being impaired, or affecting her ability to provide care for the children. Some parent statements further noted that their children were happy or excited to go to the facility and did not have any concerns or negative experiences regarding L’s ability to provide care and supervision.

Regarding that the Licensee made inappropriate comments in the presence of day-care children, parents, children and adults interviewed could not corroborate the specific allegation but A1 and C-3 statements indicated that L would get upset and frustrated with the children and that L had gotten mad at C1 once. Another statement revealed that some parents were unhappy with L while other statements showed that many parents were happy with the level of care from L and had never heard L making inappropriate comments in front of the children.

Based on the investigation, although the allegations may have happened or are valid, there’s not a preponderance of evidence to corroborate the allegations and therefore, the allegations are unsubstantiated. This report was discussed and reviewed with L and an Exit interview was conducted with L. L’s signature was not recorded on this Complaint Investigation Report (CIR), however; L was provided with a copy of this report, and L’s confirmation of read receipt is on file. Notice of Site Visit shall be posted for 30 days. There were no title 22 deficiencies cited during this visit. Appeal Rights were provided.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Kevin O'Connell
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2