<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 173010406
Report Date: 05/18/2026
Date Signed: 05/18/2026 06:41:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2026 and conducted by Evaluator Leticia Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260129170835
FACILITY NAME:GUZMAN ABUNDIS, MARISOL FCCHFACILITY NUMBER:
173010406
ADMINISTRATOR:GUZMAN ABUNDIS, MARISOLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 295-2181
CITY:CLEARLAKESTATE: CAZIP CODE:
95422
CAPACITY:14CENSUS: 0DATE:
05/18/2026
ANNOUNCEDTIME BEGAN:
04:18 PM
MET WITH:Marisol Guzman AbundisTIME COMPLETED:
05:42 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child touched another child inappropriately.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Leticia Rosales-Meza made a subsequent complaint investigation visit and met with Licensee (LS), Marisol Guzman Abundis, to deliver the finding regarding the above allegation. This complaint was referred to the Department’s Investigations Branch (IB), which accepted the referral as an assignment, and was assigned to Investigator, W. Crockett; and the complaint was returned to the Santa Rosa Child Care Unit (RO) for further investigation. LPA Rosales-Meza previously met with LS on 02/03/26 to open the complaint, and at that time, Rosales-Meza obtained a facility roster and made observations at the facility. It was alleged that a child touched another child inappropriately. The report noted a child (C2) touched (C1) between the legs, over C1’s pants.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20260129170835
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: GUZMAN ABUNDIS, MARISOL FCCH
FACILITY NUMBER: 173010406
VISIT DATE: 05/18/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
IB obtained law enforcement (PD) reports and document(s) from other external agencies, and a review of those reports confirmed C2 inappropriately touched C1. The reports validated that on three separate occasions, C2 used one hand to inappropriately touch C1’s private area over the clothing. According to reports, on one occasion, C2 inappropriately touched C1 over the clothes while they were in the living room, and at that time, LS was in the shower; the children were left unattended as there were no other staff or adults supervising the children. Another incident described C2 inappropriately touched C1 while they were playing in the playroom, and LS was in the kitchen cooking. Furthermore, C2 was interviewed, and the interview corroborated that C2 may have accidentally touched another day child inappropriately.

Based on this investigation, the preponderance of evidence has been met and therefore, the above allegation is found to be Substantiated. California Code of Regulations (Title 22) is being cited on the attached LIC 9099D. This report was discussed and reviewed with Marisol Guzman Abundis, and an Exit Interview was conducted. Appeal Rights were provided. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20260129170835
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: GUZMAN ABUNDIS, MARISOL FCCH
FACILITY NUMBER: 173010406
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/19/2026
Section Cited
CCR
102423(a)(4)
1
2
3
4
5
6
7
Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
1
2
3
4
5
6
7
The facility is currently (TSO'd)Temporary Suspension Order until the Legal case is resolved. Furthermore, Licensee stated she will provide additional supervision to children in care to prevent any violations of personal rights.
8
9
10
11
12
13
14
8
9
10
11
12
13
14
Licensee stated she will provided a written statement detailing how she intends to ensure the facility complies with CCR 102423, and she will submit her POC
to the Department via email by 05/19/26.

Email: leticia.rosales@dss.ca.gov
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3