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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191201168
Report Date: 08/23/2023
Date Signed: 08/23/2023 10:33:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2023 and conducted by Evaluator Christopher Alemoh
COMPLAINT CONTROL NUMBER: 31-AS-20230818152040
FACILITY NAME:VILLA SCALABRINI RETIREMENT CENTERFACILITY NUMBER:
191201168
ADMINISTRATOR:ADILSO LUIZ BALENFACILITY TYPE:
740
ADDRESS:10631 VINEDALE STREETTELEPHONE:
(818) 768-6500
CITY:SUN VALLEYSTATE: CAZIP CODE:
91352
CAPACITY:130CENSUS: 76DATE:
08/23/2023
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Ardy AfsharTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facilty did not prevent insect infestation.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Alemoh and Licensing Program Manager (LPM) Eva Miller conducted a initial investigative visit to address the allegation above. LPA and LPM met with Co-admininstrator Ardy Afshar, an entrance interview was conducted.

The allegation: Facility failed to prevent insect infestation, indicated the facility has failed to prevent an infestation of bed bugs. LPA and LPM conducted interviews with facility co-administrator, assistant administrator and 8 of 76 residents in care. Facilty files and documents including but not limited to ongoing treatments by Orkin Precision Protection and resident council minutes demonstrate that the facility has been properly proactive in taking action to eliminate a documented preexistng bedbug presence (see Complaints 31-AS-20220812151323 and 31-AS-20220518163757). On 8/22/22 a citation was issued for CCR 87303(a) and a Plan of Correction (POC) established that included regular treatment from Orkin. On 8/25/22, proof of correction was provided and the deficiency was cleared. The correction incuded an ongoing regimen of
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Christopher Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20230818152040
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: VILLA SCALABRINI RETIREMENT CENTER
FACILITY NUMBER: 191201168
VISIT DATE: 08/23/2023
NARRATIVE
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of treatment to eliminate existing bedbugs and prevent re-infestation. This regimen is still in force as per the previous POC.

Based on the evidence that the facility is still acting as per the Plan of Correction established on 8/22/22 the LPA & LPM determined that no new deficiency was present and that the facility is doing their due diligence in maintaining the previously agreed upon Plan of Correction. The allegation that the facility has not prevented an infestation of insects is deemed Unsubstantiated at this time.

An exit interview was conducted and a copy of the licensing report provided. Assistant Administrator Alicia Avila agreed to provide CCL with a monthly update of the progress with Orkin with a follow up incident report.
SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Christopher Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2