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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191201168
Report Date: 08/22/2022
Date Signed: 08/22/2022 11:11:13 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2022 and conducted by Evaluator Wendell Smith
COMPLAINT CONTROL NUMBER: 31-AS-20220812151323
FACILITY NAME:VILLA SCALABRINI RETIREMENT CENTERFACILITY NUMBER:
191201168
ADMINISTRATOR:ADILSO LUIZ BALENFACILITY TYPE:
740
ADDRESS:10631 VINEDALE STREETTELEPHONE:
(818) 768-6500
CITY:SUN VALLEYSTATE: CAZIP CODE:
91352
CAPACITY:130CENSUS: 85DATE:
08/22/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Alicia AvilaTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Resident's room has bed bugs
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with the facility staff and explained the reason for this visit.
A physical plant tour was done from 10-10:10am to ensure no immediate health and safety issues were present and none were noted during the tour
It is alleged that resident # 1 (R1) room has had bed bugs. LPA conducted an interview with the administrator regarding this allegation from 10:10-10:20am. LPA conducted an interview with R1 regarding this allegation from 10:20-10:30am. Information from interviews reveal that R1 has had continuous issues with bed bugs in their room. Orkin pest control came out to treat R1's room on 8/16/22, 8/17/22, and 8/18/22. R1's room did have live bed bugs and a deep cleaning was done and furniture that had bed bugs was thrown away and replaced. LPA also received documentation of past treatments that has been done by Orkin in not only R1's room but throughout the facility. Based on the information obtained this allegation is deemed Substantiated. Deficiency cited on LIC 9099 D. Civil penalty of 250 dollars is issued for a repeat violation of the same citation which was issued on 5/20/22. Exit Interview conducted, Appeal Rights explained. Copy of report issued.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Wendell SmithTELEPHONE: (818) 738-4525
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 31-AS-20220812151323
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: VILLA SCALABRINI RETIREMENT CENTER
FACILITY NUMBER: 191201168
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/22/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/22/2022
Section Cited
CCR
87303(a)
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Maintenance and Operation-The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
This requirement was not met as evidenced by:
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Corrected before visit. Facility had Orkin Pest Control company come out three times last week to treat the facility for bed bugs and a deep cleaning was done.
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Based on interviews conducted facility had an issue with bed bugs in resident rooms which poses a potential health and safety risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Wendell SmithTELEPHONE: (818) 738-4525
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2022
LIC9099 (FAS) - (06/04)
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