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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191201656
Report Date: 05/22/2023
Date Signed: 05/22/2023 11:47:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2023 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 58-CC-20230309141810
FACILITY NAME:CASA MONTESSORI, INCFACILITY NUMBER:
191201656
ADMINISTRATOR:CONSUELO VALERAFACILITY TYPE:
850
ADDRESS:17633 LASSEN STREETTELEPHONE:
(818) 886-7922
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:72CENSUS: 72DATE:
05/22/2023
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Consuelo Valera, Preschool DirectorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Child in care sustained unexplained injuries
Staff left child alone in the restroom multiple times
Child's authorized representative was denied entry into the facility
INVESTIGATION FINDINGS:
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On 05/22/2023 @ 11:15 AM, LPA Cohen conducted an unannounced visit for the purpose of delivering the findings against alleged complaints reported concerning the above preschool. Upon arrival, LPA Cohen observed six adults providing care for 72 children. LPA Cohen met with preschool director, Consuelo Valera.

After conducting verbal interviews with six staff members (written declarations obtained) and one parent of a child currently enrolled, and record reviews, the following conclusion has been reached: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

The investigation regarding the above allegations has been completed. No deficiencies will be issued.
An exit interview was conducted, and the above items discussed with preschool director. A copy of this report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20230309141810
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CASA MONTESSORI, INC
FACILITY NUMBER: 191201656
VISIT DATE: 05/22/2023
NARRATIVE
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On 05/22/2023 @ 11:15 AM, LPA Cohen conducted an unannounced visit for the purpose of delivering the findings against alleged complaints reported concerning the above preschool. Upon arrival, LPA Cohen observed adults providing care for 72 children. LPA Cohen met with preschool director, Consuelo Valera.

After conducting verbal interviews with six staff members (written declarations obtained) and a parent of a child currently enrolled, and record reviews, the following conclusion has been reached: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

The investigation regarding the above allegations has been completed. No deficiencies will be issued.
An exit interview was conducted, and the above items discussed with preschool director. A copy of this report was provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2023
LIC9099 (FAS) - (06/04)
Page: 1 of 3