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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191202140
Report Date: 06/24/2025
Date Signed: 06/25/2025 10:02:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2025 and conducted by Evaluator Leslie Ngo-Castaneda
COMPLAINT CONTROL NUMBER: 31-AS-20250324090107
FACILITY NAME:TOPANGA-WEST GUEST HOMEFACILITY NUMBER:
191202140
ADMINISTRATOR:GREGORY ERDOSIFACILITY TYPE:
735
ADDRESS:22115 ROSCOE BLVDTELEPHONE:
(818) 884-8100
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:78CENSUS: 53DATE:
06/24/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Gregory Erdosi- administratorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff poisoned resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted a subsequent complaint visit to the facility to investigate the above allegation. LPA met with the administrator, Gregory Erdosi, and advised them about the visit. At 1:22 PM LPA conducted a physical plant tour to ensure the health and safety of the clients in care.

An entrance interview was conducted.

Regarding the above allegation, it is alleged that the facility staff would poison resident #1 (R1). On 4.2.2025, LPA requested copies of facility documents relevant to the investigation at 3:00 PM. LPA reviewed facility documents from 2:40 PM to 3:30 PM and interviewed staff and residents between 1:40 AM to 2:30 PM. LPA interview with four (4) staff and six (6) residents. During the facility tour, LPA did not observe any poisons or toxins in proximity to the food preparation or medication storage.
Continue to LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250324090107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: TOPANGA-WEST GUEST HOME
FACILITY NUMBER: 191202140
VISIT DATE: 06/24/2025
NARRATIVE
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Interviews conducted with staff members all denied the allegation. LPA interviewed nine (9) out of fifty-two (52) residents and revealed that they are happy and safe living at the facility with no issues at all. There were no witnesses, staff, or residents to the alleged allegation. Record review revealed that R1 has been living at the facility for more than two (2) decades, with no grievance at all.

LPA toured R1's bedroom #A3 and did not observe any poisons or toxins. R1's family indicated during the interview that R1 would say/ give the wrong information when off medication. Therefore, there was insufficient evidence to corroborate this allegation.

Based on statements and interviews conducted with staff, and residents, review of resident files, and facility file records, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was held, and a copy of this report was provided.
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2