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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191220719
Report Date: 04/03/2024
Date Signed: 04/03/2024 11:29:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2023 and conducted by Evaluator Lorena Casillas
COMPLAINT CONTROL NUMBER: 31-AS-20231130094843
FACILITY NAME:BRU FAMILY HOME #2FACILITY NUMBER:
191220719
ADMINISTRATOR:LUIS BRUIFACILITY TYPE:
735
ADDRESS:528 EAST AVENUE J-10TELEPHONE:
(661) 949-6365
CITY:LANCASTERSTATE: CAZIP CODE:
93535
CAPACITY:6CENSUS: 3DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
11:12 AM
MET WITH:Ramiro LopezTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Sexual abuse
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lorena Casillas conducted an unannounced subsequent visit to this facility to deliver the final report. LPA met with Staff #1 (S1), who granted access to the facility. LPA contacted the Administrator and LPA explained the reason for the visit. Administrator was unable to come to the facility and designated S1 to sign the report.

On 11/30/23, the Woodland Hills South Adult and Senior Care Regional Office received a complaint regarding the allegation, “Sexual abuse." The complaint was referred to Community Care Licensing Division’s Investigations Branch and accepted as an assignment to conduct interviews. The assignment was given to the Investigator, Eddie Hector.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Lorena Casillas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20231130094843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: BRU FAMILY HOME #2
FACILITY NUMBER: 191220719
VISIT DATE: 04/03/2024
NARRATIVE
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On 12/01/23, LPA Panushkina initiated the complaint. LPA conducted tour of the facility and obtained copies of pertinent information which includes, but not limited to Physician’s Report dated on 10/04/2023, Admission Agreement dated on 09/11/2023, Appraisal Needs and Services Plan/IPP dated on 03/23/2021 and reviewed a letter from C1 to C2 dated on 09/13/23. LPA also conducted an interview with the Administrator, four (4) staff and three (3) out of four (4) clients, who were able to communicate.

Investigator Hector conducted interviews with C2 and the Administrator on 12/07/23. Investigator also interviewed C1 on 12/26/23.

The investigation findings revealed that C1 moved to this facility 9/11/2023. C1 communicates with American Sign Language (ASL). Investigators’ interview was conducted by text message, C1 revealed that back in August 2022, C1 was attending a Day Program, where C1 got first introduced to C2. During an interview with the Investigator, C1 denied ever dating C2. However, during the initial visit made on 12/01/23, by LPA Panushkina, evidence received revealed that there was a relationship before C1 moved to this facility. C2 also informed the Investigator that few days after C1 moved to Bru #2, they began dating. In addition, interview with C2 revealed that they were never intimate and the only physical contact between the two was holding hands and that C2 kissed C1 only once, and it never escalated beyond that. C2 also confirmed during the interview with the Investigator that there has never been any sexual contact with C1. During the initial visit, conducted by LPA Panushkina, interviews with the Administrator, four (4) staff members and C4 revealed that sometime in October 2023, C2 started dating another person and all parties interviewed denied the above allegation. Additionally, one (1) out of three (3) clients interviewed did not witness anything nor did they hear the staff members forcing C1 and C2 to have sex. Client also stated: “All staff here are nothing but good to us. They are great and very well trained.” Based on interviews gathered during this investigation, there is not sufficient evidence to support the allegation. Therefore, this allegation is Unsubstantiated at this time.

Exit interview conducted and copy of this report signed and delivered.

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Lorena Casillas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2