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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191224046
Report Date: 07/02/2025
Date Signed: 07/02/2025 03:09:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2025 and conducted by Evaluator Joselito DelMundo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250409113616
FACILITY NAME:VERDUGO HILLS FAMILY YMCAFACILITY NUMBER:
191224046
ADMINISTRATOR:CHELSEA LAWRENCEFACILITY TYPE:
850
ADDRESS:6840 FOOTHILL BOULEVARDTELEPHONE:
(818) 352-3255
CITY:TUJUNGASTATE: CAZIP CODE:
91042
CAPACITY:79CENSUS: 23DATE:
07/02/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Preschool CoordinatorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Allegation 1: Staff force day care child to nap.
Allegation 2: Staff restrained day care child.
INVESTIGATION FINDINGS:
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On July 2, 2025, at 1:50 P.M. Licensing Program Analyst (LPA) Joselito L. Del Mundo conducted a follow up complaint inspection to Verdugo Hills Family YMCA. The purpose of the inspection was to deliver the findings regarding the above complaint allegations. Upon arrival, LPA met with the Preschool Coordinator, Renita Gonzalez, and was granted access to the facility.

According to Preschool Coordinator Gonzalez, there were 23 children napping inside the rooms (Blue room and Green room) with four staff providing care and supervision. The investigation consisted of interviews with children, staff, parents, director, and review of relevant documents.

At 2:35 P.M., Branch Director Annie Azizian arrived at the facility and tour the LPA to the classrooms.

During the investigation, facility roster and attendance sheets were provided by the staff. Based on confidential interviews with relevant parties and supporting documents, there were not enough evidence to validate the allegations: 1) Staff force day care child to nap, and 2) Staff restrained day care child.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Joselito DelMundo
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20250409113616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: VERDUGO HILLS FAMILY YMCA
FACILITY NUMBER: 191224046
VISIT DATE: 07/02/2025
NARRATIVE
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Pg 2

Confidential interviews revealed conflicting statements from relevant parties. Some confidential interviews state that children are being forced to nap by laying on their mats. Other interviews revealed children are not being forced to nap nor restrained during nap time, but rather children lay on their sleeping mats while the lights are turned off. Children are also encouraged to rest and to keep calm during quiet time even though they are not sleeping.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the allegations, therefore the above allegations are deemed Unsubstantiated. No deficiencies were cited during this inspection.

An exit interview was conducted, and a copy of this report was provided to Branch Director Annie Azizian along with Notice of Site Visit and Appeal Rights.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Joselito DelMundo
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2