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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191224296
Report Date: 11/07/2025
Date Signed: 11/07/2025 11:39:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251008082645
FACILITY NAME:PARK MONTESSORI CHILDREN'S CTR.FACILITY NUMBER:
191224296
ADMINISTRATOR:PARK, GRACEFACILITY TYPE:
850
ADDRESS:13130 HERRICK AVE.TELEPHONE:
(818) 367-5483
CITY:SYLMARSTATE: CAZIP CODE:
91342
CAPACITY:75CENSUS: 55DATE:
11/07/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Hannah Park, DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff handle children in an inappropriate manner
INVESTIGATION FINDINGS:
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On Friday, November 7, 2025, Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced complaint inspection and to deliver findings in regards the above allegation. LPA met with director Hannah Park who granted access and guided LPA Rivera on a tour of the facility.

Upon LPA Rivera's arrival, LPA observed 55 preschool children with staff #1, staff #2, staff #3, staff #4, and staff #5 present providing care and supervision.

During the course of this investigation, LPA Rivera conducted confidential interviews with staff, children and parents. Based on the information obtained, parents did not disclosed any concerns with the quality of care provided at the facility, children did not disclosed staff handling them in an inappropriate manner.

This agency has investigated the complaint alleging staff handle children in an inappropriate manner. At this time, it is determined that although the allegation may have happened or is valid, there is not a
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20251008082645
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: PARK MONTESSORI CHILDREN'S CTR.
FACILITY NUMBER: 191224296
VISIT DATE: 11/07/2025
NARRATIVE
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preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

Exit interview was conducted with director Hannah Park. The director was provided a copy of the appeal rights (LIC 9058) and signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2