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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191224296
Report Date: 04/20/2026
Date Signed: 04/20/2026 03:38:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260323085935
FACILITY NAME:PARK MONTESSORI CHILDREN'S CTR.FACILITY NUMBER:
191224296
ADMINISTRATOR:PARK, GRACEFACILITY TYPE:
850
ADDRESS:13130 HERRICK AVE.TELEPHONE:
(818) 367-5483
CITY:SYLMARSTATE: CAZIP CODE:
91342
CAPACITY:75CENSUS: 40DATE:
04/20/2026
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Hannah Park, DirectorTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Staff dragged a child care child into the bathroom
INVESTIGATION FINDINGS:
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On Monday, April 20, 2026, Licensing Program Analysts (LPAs), Mayra Rivera and Maria Avalos conducted an unannounced complaint inspection in regards the above allegation and to deliver findings. LPAs met with Director Hannah Park who granted access and guided LPAs on a tour of the facility.

LPA Avalos entered classrooms Teddy Bear, Sunshine, Butterfly, and Lady Bug and did not observe the children in the classrooms. LPA observed 40 children in the play yard and observed staff #1, staff #2, staff #3, staff #4, and staff #5 present providing care and supervision. LPAs observed the facility to be within ratio and present staff fingerprinted cleared.

During the course of the investigation, LPA Rivera, interviewed staff, children and parents. All four children interviewed stated they like coming to school and no staff has pulled them to the bathroom. All three staff stated have not witnessed staff dragging a child to the bathroom. Three out of four parents
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260323085935
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: PARK MONTESSORI CHILDREN'S CTR.
FACILITY NUMBER: 191224296
VISIT DATE: 04/20/2026
NARRATIVE
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stated no concern with the quality of care provided at Park Montessori. Based on interviews there was no indication of staff dragged a child care child into the bathroom.

This agency has investigated the complaint alleging staff dragged a child care child into the bathroom. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director Hannah Park. Director was provided copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2